FAQ

Ordering

How do I place an order?

Do I need an account in order to place my order?

I've forgotten my password. What should I do?

Do I have to purchase the art print framed?

Do you have a physical store?

I have placed my order, what happens now?

FRAMING

Are your frames good quality?

Who frames the art?

Do you frame using glass?

Why do you use glass instead of acrylic or perspex?

I do not live in India. Can I still purchase framed art prints?

How expensive is your framing service?

How long will it take for my framed artwork to arrive?

How do you ship framed prints without damaging them?

What happens if my framed art arrives damaged?

PAYMENT

What payment methods do you accept?

How do I pay?

How secure is my credit card information?

Is my personal information kept private?

How will my order be sent?

Does Varadahasta Arts ship to PO Boxes?

Can I track my order?

Is my package insured?

How long will my order take to arrive?

Can I pick up my order?

My order has not arrived. What do I do?

SHIPPING – REST OF THE WORLD

Which countries do you ship to?

How much does it cost to ship to my country?

Can I track my order?

Can I track my order?

How long will my order take to arrive?

Will I have to pay duty or taxes on my parcel?

How will my order be sent?

RETURNS

What if the art print I purchased is not right?

Can I return framed artworks?

Do you offer free returns on unframed art prints?

Do you offer free returns on framed art prints?

My print has arrived damaged. What should I do?

How do I return an item?

Can I return a sale item?

Will I be refunded the full value of my order?